Privacy Policy

Introduction

Welcome to Codalb Golban SRL (“Codalb.agency”) privacy policy.

Codalb Golban SRL respects your privacy and is committed to protecting your personal data. This privacy policy informs you how we handle your personal data when you visit our website and explains your privacy rights and how the law protects you.

1. Important Information

Purpose of this privacy policy

This privacy policy provides information on how we collect and process your personal data through your use of this website, including any data you may provide through this website.

This website is not intended for children, and we do not knowingly collect data relating to children.

Controller

Codalb Golban SRL is the controller and responsible for your personal data (referred to as “Codalb.agency”, “we”, “us”, or “our” in this privacy policy).

Contact details

If you have any questions about this privacy policy or our privacy practices, please contact us:

Full name of legal entity: Codalb Golban SRL

Email address: [email protected]

Postal address: Strada Exemplu 10, Chișinău, Moldova

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you:

  • Identity Data: first name, last name, username, title, date of birth.
  • Contact Data: billing address, email address, phone number.
  • Technical Data: IP address, browser type, time zone setting.
  • Usage Data: how you use our website, products, and services.
  • Marketing Data: preferences in receiving marketing from us.

3. How Is Your Personal Data Collected?

We collect data using:

  • Direct interactions (filling in forms, contacting us).
  • Automated technologies (cookies, analytics tools).
  • Third parties (analytics services, advertising networks).

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to:

  • To register you as a new customer.
  • To process and deliver your orders.
  • To manage our relationship with you.
  • To administer and protect our business and this website.
  • To use data analytics to improve our website and services.
  • To make suggestions about products or services that may interest you.

5. Disclosures of Your Personal Data

We may share your personal data with:

  • Third-party service providers who support our operations.
  • Regulatory bodies if required by law.
  • Advertising and analytics providers.

6. International Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure that it is protected by appropriate safeguards.

7. Data Security

We have security measures in place to prevent unauthorized access to your personal data.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for.

9. Your Legal Rights

You have rights under data protection laws in relation to your personal data:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request the transfer of your personal data.
  • Withdraw consent at any time.

10. Cookies

We use cookies to enhance user experience. You can manage cookie settings in your browser.

Contact Us

If you have any questions regarding this privacy policy, please contact:

Email: [email protected]

Address: 31 August 1989 St 78, MD-2012, Chișinău

11. Data Processing & Third-Party Services

To provide and improve our services, we collaborate with various third-party service providers. These providers process data on our behalf, ensuring compliance with legal and regulatory requirements.

Third-Party Services We Use

  • Google Analytics: Used for tracking website traffic and behavior.
  • HubSpot: Manages customer communication and marketing automation.
  • Salesforce: Customer relationship management (CRM) and data handling.
  • Cloud Hosting Providers: Secure cloud-based storage solutions for website performance.
  • Email Services: Third-party providers manage email communications securely.

Legal Basis for Data Processing

We process your personal data based on legitimate interests, contractual obligations, and legal compliance.

12. Marketing & Communications

We may send you marketing communications if you have subscribed to our newsletter or interacted with our services. You can opt out at any time by:

  • Clicking the “unsubscribe” link in our emails.
  • Contacting us at [email protected].
  • Adjusting preferences in your user account.

13. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR):

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request corrections to inaccurate or incomplete data.
  • Right to Erasure: You can ask us to delete your data under certain conditions.
  • Right to Restriction: You can request a temporary halt to data processing.
  • Right to Data Portability: You can request to receive your data in a structured format.
  • Right to Object: You can object to data processing for direct marketing purposes.
  • Right to Withdraw Consent: You can withdraw consent for data processing at any time.

14. Cookies & Tracking Technologies

Cookies are small files stored on your browser that help us improve website functionality and performance. We use the following types of cookies:

  • Essential Cookies: Required for website operation.
  • Analytical Cookies: Help us understand visitor behavior.
  • Marketing Cookies: Used to deliver targeted advertisements.

15. How to Manage Cookies

You can control cookie settings through your browser:

  • Google Chrome: Settings → Privacy and Security → Cookies and Site Data.
  • Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data.
  • Microsoft Edge: Settings → Site Permissions → Cookies and Site Data.
  • Safari: Preferences → Privacy → Cookies and Website Data.

16. Data Breach Notification

In case of a data breach, we will notify affected users and relevant authorities as required by law.

17. Updates to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website.

18. Contact Information

If you have any questions about this privacy policy, please contact us:

Email: [email protected]

Address: Strada Exemplu 10, Chișinău, Moldova

19. Legal Disclosures

We may disclose your personal data when required by law or if we believe that such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend our rights or property.
  • Prevent or investigate possible wrongdoing related to our services.
  • Protect the personal safety of users or the public.
  • Protect against legal liability.

20. Third-Party Links

Our website may contain links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We are not responsible for the privacy policies of these external websites and encourage you to read their privacy policies.

21. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal data from children. If we discover that we have collected personal information from a child, we will take steps to delete it immediately.

22. Governing Law

This privacy policy is governed by and construed in accordance with the laws of the Republic of Moldova. Any disputes relating to this policy will be subject to the jurisdiction of Moldovan courts.

23. Contacting Us

If you have any questions regarding this privacy policy or how we handle your data, please reach out to us:

Email: [email protected]

Phone: +373 123 456 789

Address: Strada Exemplu 10, Chișinău, Moldova

24. Final Provisions

By using our website, you acknowledge that you have read and understood this privacy policy. Continued use of our services after policy updates means acceptance of any changes.